Location: 7 Crown Square, Denbigh LL16 3TB
Key Responsibilities
Patients to be acknowledged on entering the practice.
To complete all paperwork fully, on time and efficiently and to ensure that all data is sent on time to Head Office and NHS.
Manage your time efficiently and be able to communicate well with staff and patients.
All employees are required to keep all areas of the Practice to a high level of cleanliness at all times. End of day checkpoint: bins emptied, equipment covered, frames clean and tidy, chairs positioned correctly, desk tidy.
Location based in Ruthin, however, may need to travel to neighbouring practices when required.
To perform any other ‘ad-hoc’ duties as directed by the company.
Personal Profile
Maintain a professional and positive attitude at all times during work.
Display a hard working competent forward–thinker who is reliable and able to work well both on their own and as part of a team.
Display flexibility and willingness to travel to any practice within the Alton Murphy Group as directed by the company, particularly in times of emergency.
Responsibilities
It is your responsibility to arrive in work on time to maintain an acceptable time keeping track record. Identify, prevent or pre-empt any potential areas for patient dissatisfaction, for example, arriving late. Good route preparation and forward planning is vital.
To efficiently carry out basic repairs and adjustments to glasses as set out in the Alton Murphy Staff Training Programme.
To liaise with your manager regarding training and supervision for you to learn more.
To attend Company meetings as required.
Administration
The following forms need to be processed correctly: WGOS 1 – 5 and submitted weekly and any other documents.
To process all Practice weekly/monthly documents correctly and submit as instructed.
Miscellaneous
All employees are required to comply with employment legislation and codes of good practice.
Training Programme
Alton Murphy Training Programme Schedule will be introduced and supervised by your Manager to give you a good working knowledge of the following: repairs to glasses, adjustments, measuring, ordering of spectacles, assisting with frame choice, collections and lens pricing. A knowledge of Microsoft Office is an advantage. Good working knowledge and comprehension of email is essential
Review
This is not intended to be a comprehensive description of the duties of the post. Due to the Group’s commitment to continuous improvement, it is likely that the post will develop over time. These duties will be subject to regular review and any amendments to this job description will be made in consultation and agreement with the staff member.
Salary
This post is full time (35 hours) and the salary is in accordance with the national minimum wage.
Welsh 
English